Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-brake-assist-recalibration.collision-talk.com (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information about our users in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as they have their own privacy policies which govern data collection and usage.

Processing Activities

This policy outlines the practices related to:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Statement
  • Receiving communications from us, including newsletters, emails, calls, or text messages

Personal Data Collection

We collect several types of personal information for various purposes. This includes:

  • Account Information: Details required to create and manage your account on our platform.
  • Payment Information: Credit card details or other payment method data used for transactions.
  • Financial Information: Bank account numbers, routing codes, or financial transaction records.
  • Purchase Information: Product/service purchases made through our platform, including order history and details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your device to enhance user experience.
  • Location Data: Your geographic location data for personalized services and analytics.
  • Feedback: Comments, reviews, and ratings provided by users to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when you interact with our content or use social login features.
  • Product Information: Search history, product preferences, and interactions with our product recommendations.

We collect this data through various methods: user input forms, account settings, browsing behavior, interaction with our apps, automated technologies (like cookies), and third-party service providers who assist in data collection.

Cookies

Cookies are small text files stored on your device to enhance your experience on our website. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website work, such as login sessions and language preferences.
  • Preference: Cookies remember your preferences, like language settings or display options, to provide a personalized experience.
  • Analytics: Analytics cookies help us understand user behavior and improve our services by collecting information about your usage patterns.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years of age. If you believe we have collected such information, please contact us, and we will take the necessary steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except where we have a legitimate reason to retain it.
  • Restriction: The right to limit the processing of your personal data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team at [email protected] or write to us at:

[Address]

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about this Privacy Policy, please contact us: